Yes it arrived very quickly in 3-4 days and it was packaged well, with a cute bow, but upon opening my package my excitement was quickly ruined when I found the gorgeous little handbag covered in marks dents scratches, there was even a chip in the metal hardware. It was as if someone had already been using it, I am so annoyed that apparently they don't check products before sending - or if they do check them they apparently think that's an acceptable condition for someone to receive it in when charging just short of £1k.
I contacted the customer service department to be informed that it was the last one they had in stock and i could have a £75 refund, if there was one mark the yes maybe that would be a reasonable refund but I could buy a second hand one in better condition than this.